As posted at HELB WebSite

NOTICE TO THE PUBLIC

Attn: News Editor

HELB WAIVES THE KES 1,000 NON-BENEFICIARY COMPLIANCE CERTIFICATE FEE

Nairobi, 16th
 July 2020. Chapter VI on Leadership and Integrity of the Constitution of Kenya,2010 requires all
persons applying for public jobs to present specific compliance certificates as part of the interview process. HELB
is one of the listed institutions from which interviewees seek compliance certificates. The HELB compliance
certificate enables institutions to assess individuals applying for jobs in the following areas:

1. Credit worthiness - Having fully repaid or currently repaying their loans indicates good personal financial
planning and can be trusted with organizational assets and other resources,
2. Social responsibility - Support in building the HELB revolving Fund to ensure the current needy students
access higher education after the past beneficiaries repay outstanding loans, and
3. Integrity - An indication of personal responsibility and motivation for beneficiaries to service their loans.

HELB has therefore been issuing compliance certificates to non-beneficiaries of student loans at a fee of Kshs.
1,000 to defray the cost of the certificate and other administrative expenses. However, during various stakeholder
engagements where HELB  seeks feedback on Citizen Service Delivery, it has repeatedly come to our attention that
the charges for non-loanee compliance certificate are perceived to be punitive, especially to the many
unemployed youth who did not benefit from the student loans.  Some of the issues that have been raised by
Kenyans in various forums include but are not limited to:
1. Unemployment and Under-employment challenges,
2. Slow economic growth and escalated cost of living, and
3. Retrenchment and downsizing affecting all sectors which has been exacerbated by the Covid-19 Pandemic.
 
Given the foregoing issues raised by Kenyans, HELB has stopped charging Kshs. 1,000 for issuance of the
Compliance Certificate with effect from 15th
 July 2020. The HELB Compliance Certificates will now be free of
charge and can be accessed from the HELB Website www.helb.co.ke as well as the E-Citizen Portal.  

This gesture is an indication that HELB remains committed to listening to feedback from stakeholders.
 
Mr. Charles Ringera,
HELB CEO
-ENDS-